King Of Pi (KOP) Mall Terms and Conditions

1. Introduction

Welcome to KOPMALL, your trusted online marketplace.
Your use of the KOPMALL website www.Kingofpimall.com (hereinafter referred to as "KOPMALL") and tools are governed by the following terms and conditions as applicable to KOPMALL. These General Terms and Conditions of Use ('Terms') apply to all users, including buyers and sellers, who access or use our platform through the website or mobile applications. By using KOPMALL, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

These Terms may be updated periodically to reflect changes in legal, regulatory, or operational requirements. We will notify you of significant changes through appropriate means.

2. Registration and Account

2.1 Account Creation

To access certain features of the KOPMALL platform, you are required to register and create an account.

  • Provide accurate, current, and complete information during the registration process.

2.2 Account Responsibilities

  • Maintain the confidentiality of your login credentials and restrict unauthorized access.
  • You are solely responsible for all activities that occur under your account.
  • Inform us immediately if you suspect any unauthorized access or security breach.

2.3 Account Termination

  • We reserve the right to suspend or terminate accounts that violate these Terms, are inactive for extended periods, or engage in fraudulent activities.

3. Terms and Conditions of Sale

3.1 Ordering Process

  • Products and services are displayed with descriptions and prices on the KOPMALL platform.
  • By placing an order, you confirm your intention to purchase the selected items at the listed prices.

3.2 Order Acceptance

  • KOPMALL reserves the right to accept, reject, or cancel any order at its discretion, including but not limited to cases involving stock unavailability or pricing errors.

3.3 Pricing and Availability

  • Prices are subject to change without prior notice.
  • We strive to ensure accurate product availability information but do not guarantee that all listed items will be available.

3.4 Shipping and Delivery

  • Estimated delivery timelines are provided at checkout.
  • Buyers are responsible for ensuring accurate delivery addresses.

4. Returns and Refunds

4.1 Eligibility for Returns

  • Products must be returned within a specified period from the delivery date (as indicated on the product page) to qualify for a refund or exchange.
  • Items must be in their original condition, unused, and in original packaging with all accompanying accessories and documentation.

4.2 Non-Returnable Items

  • Certain products, such as perishable goods, personal hygiene items, and customized products, may not be eligible for returns.

4.3 Return Process

  • Contact our customer support team to initiate a return request.
  • Provide proof of purchase and the reason for the return.

4.4 Refunds

  • Refunds will be processed within a specified number of business days after the returned item is inspected.
  • Refunds will be credited to the original payment method.

4.5 Return Shipping Costs

  • Return shipping costs may be borne by the buyer unless the product is defective or delivered in error.

5. Accepted Payment Methods

At KOPMALL, we provide multiple payment options to ensure convenient and secure transactions for our users. Accepted payment methods include:

  • Digital Wallets: Payment through approved e-wallet services available on our platform.
  • Pi Cryptocurrency: We are proud to accept Pi Cryptocurrency as part of our payment solutions, making us a pioneer in adopting decentralized digital payment methods.

5.1 Payment via Pi Cryptocurrency

  • Eligibility: Payments using Pi Cryptocurrency are accepted from verified Pi Network wallet holders. Users must ensure that they have sufficient Pi balance before initiating a transaction.
  • Exchange Rate: The conversion rate for Pi Cryptocurrency will be determined at the time of transaction based on the prevailing exchange rate provided on the platform.
  • Transaction Confirmation: Payments using Pi Cryptocurrency are confirmed on the Pi Blockchain. Users must allow sufficient time for transaction verification. Payment will only be considered successful upon confirmation from the Pi Network.
  • Payment Instructions:
    • Select Pi Cryptocurrency as your preferred payment method during checkout.
    • Scan the provided QR code or input the wallet address to complete the transfer.
    • Ensure that the correct transaction amount is sent to avoid delays.
    • Upload the transaction receipt for verification when prompted.
  • Transaction Fees: Any applicable network fees associated with the transfer will be borne by the user.
  • Refunds:
    • Refunds for payments made in Pi Cryptocurrency will be issued in Pi at the exchange rate valid at the time of refund processing.
    • Refund processing time may vary based on blockchain transaction speed and KOPMALL's internal review.
  • Risk and Security: Users are solely responsible for safeguarding their Pi wallet and private keys. KOPMALL will not be liable for any unauthorized access or loss due to user negligence.
  • Compliance: Users agree to comply with all applicable laws and regulations related to cryptocurrency transactions, including tax obligations.

Important Notice: Due to the evolving nature of digital currencies, KOPMALL reserves the right to modify or discontinue the acceptance of Pi Cryptocurrency at its discretion. Any changes will be communicated promptly through the platform.

6. Store Credit

6.1 Issuance

  • Store credits may be issued as promotional rewards or in cases of refunds.

6.2 Usage

  • Store credits can only be used on the KOPMALL platform and are non-transferable.

6.3 Expiration

  • Store credits may have an expiration date, after which they become invalid.

7. Promotions

Promotional offers and discounts are subject to specific terms and conditions. Promotions may be time-limited and subject to availability. We reserve the right to modify or withdraw promotional offers at our discretion.

8. Rules About Your Content

8.1 User-Generated Content

You may submit reviews, comments, images, and other content ('User Content') to the KOPMALL platform.

8.2 Content Guidelines

  • User Content must not be defamatory, obscene, offensive, or infringe upon intellectual property rights.
  • We reserve the right to moderate, edit, or remove User Content at our discretion.

9. Our Rights to Use Your Content

By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display the content on our platform. We are not responsible for any misuse of your content by third parties.

10. Use of Website and Mobile Applications

You agree to use the KOPMALL platform solely for lawful purposes. Unauthorized access, interference, or attempts to compromise the security of the platform are strictly prohibited.

11. Copyright and Trademarks

All content on the KOPMALL platform, including text, graphics, and logos, is protected by copyright and trademark laws. You may not reproduce or distribute our content without prior written permission.

12. Data Privacy

We collect and use your personal data in accordance with our Privacy Notice. By using our platform, you consent to the collection and processing of your data as described.

13. Due Diligence and Audit Rights

KOPMALL may conduct audits to ensure compliance with these Terms and applicable laws. Users are required to cooperate during such audits.

14. KOPMALL’s Role as a Marketplace

14.1 Platform Intermediary

  • KOPMALL serves solely as an intermediary platform that connects buyers and sellers. We facilitate the listing and sale of products and services but are not a party to the actual sales agreements between buyers and sellers.

14.2 No Ownership or Control

  • KOPMALL does not own, stock, or fulfill any of the products listed on the platform. Sellers are responsible for their inventory, product descriptions, and shipping arrangements.

14.3 No Guarantee of Product Quality

  • While we encourage sellers to provide accurate descriptions and high-quality products, we do not guarantee the legality, safety, quality, or suitability of the products listed for sale on the platform. The buyer assumes all risk associated with the purchase of products.

14.4 Dispute Resolution

  • Any disputes regarding product quality, delivery, or condition must be resolved directly between the buyer and seller. KOPMALL provides mediation services to facilitate the resolution of disputes, but we are not liable for the outcomes of these disputes.

14.5 Compliance with Local Laws

  • KOPMALL requires that all products listed on the platform comply with local and international laws and regulations. However, we cannot ensure compliance for every individual product and seller.

15. Limitations and Exclusions of Liability

15.1 Exclusion of Indirect Damages

  • KOPMALL will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the platform. This includes, but is not limited to, loss of profits, revenue, data, or goodwill.

15.2 Limitation on Direct Damages

  • In the event of direct damages, KOPMALL’s liability is limited to the total value of the transaction in question or the value of the services paid by the user, whichever is lower.

15.3 Service Availability

  • We do not guarantee that the platform will be uninterrupted, error-free, or secure. While we take measures to maintain the platform’s integrity, KOPMALL cannot be held responsible for service interruptions, downtime, or data loss caused by factors beyond our control.

15.4 Force Majeure

  • KOPMALL will not be held liable for delays or failures to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, cyber-attacks, internet outages, or government-imposed restrictions.

15.5 Seller Representations

  • While we strive to verify sellers and their listings, KOPMALL is not responsible for any inaccuracies, misrepresentations, or fraudulent activities performed by sellers.

16. Breaches of These General Terms and Conditions

16.1 Action for Breaches

  • Breaches of these Terms may result in a range of actions, including but not limited to:
    • Temporary or permanent suspension of user accounts
    • Removal of user-generated content
    • Legal action to recover damages or prevent further breaches

16.2 Investigation of Breaches

  • KOPMALL reserves the right to investigate any suspected breaches of these Terms. We may request information from users or sellers involved in any potential breach to help resolve the issue.

16.3 Fraudulent or Criminal Activities

  • If fraudulent activity or criminal conduct is detected, KOPMALL may report the matter to relevant law enforcement authorities. Users involved in such activities may be banned from using the platform and be subject to legal action.

16.4 No Tolerance for Abuse

  • KOPMALL will not tolerate abusive, harmful, or malicious behavior, including harassment, threats, or defamation. Users found to be engaging in such conduct may face immediate suspension or termination of their accounts.

16.5 Temporary or Permanent Suspension

  • In the case of violations, KOPMALL reserves the right to temporarily suspend a user’s access to the platform while we investigate. If necessary, the account may be permanently terminated if the violation is severe or repeated.

16.6 Non-Compliance with Platform Policies

  • Failure to comply with any of KOPMALL’s policies or guidelines, including those related to product listings, content submissions, or payment processes, may result in account suspension or termination.

17. Entire Agreement

These Terms constitute the entire agreement between you and KOPMALL and supersede any prior agreements.

18. Hierarchy

In the event of inconsistencies, specific terms for certain services may override these general terms.

19. Variation

KOPMALL reserves the right to modify these Terms. Continued use of the platform constitutes acceptance of the updated Terms.

20. No Waiver

Failure to enforce any right does not constitute a waiver of that right.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force.

22. Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

23. Third Party Rights

These Terms do not confer rights on any third parties.

24. Law and Jurisdiction

These Terms are governed by the laws of [Country/State]. Disputes will be resolved in the courts of [Location].

25. Our Company Details and Notices

Company Name: KOPMALL

  • Email: info@kingofpimall.com
  • Phone: +234 703 000 0881, +234 705 033 3111

For any inquiries or concerns, please contact us using the above details.